Could you be using clearer language? We bet you could!
Out of this dedication for quality content arose the Clear Words Work project, inspired by Ali Turnbull one of our copy editors. We decided to share what we have learned about using clear language to help others communicate more effectively.
Clear Words Work utilises three main characters: Hector the bureaucrat who confuses more than he explains, Ali who is focused on answering questions, and poor Dan who has the questions in the first place. Thank goodness for Ali!
- civil servant to citizen
- professional to client
- doctor to patient
- teacher to learner
- social worker to family
Clear Words Work is a commercial product that can be customised and branded for any public, private or third sector organisation.